Support

How can we help?

Get help with your MySkinRecipes connection, cart or account. Our customer care team is here to guide you.

Support information

MySkinRecipes customer support is operated by Chanjao Longevity Co., Ltd. (บริษัท จันทร์เจ้า ลองจีวิตี้ จำกัด), 50 Ramindra 14, Bangkok 10230, Thailand.

Email: care@myskinrecipes.com Telephone: +66-2-002-7-002 Website: https://www.myskinrecipes.com/shop/en/contact-us

For connection issues, confirm that you signed in with your own ordinary Shop account. Connection management: https://myskinrecipes.com/shop/en/auth/mcp-connect?manage=1

For failed or uncertain cart/wishlist actions, send the operation reference and a brief description. Do not send a password, OTP, API key, payment-card detail, government identifier or medical record. Do not repeatedly start the same action with a new reference after a timeout. Support will help check the current resource or operation status. No guaranteed response time or opening hours are promised by this integration.

For privacy access/correction/export/deletion requests, contact the same email and identify the affected account through the secure ordinary support process. We may ask for identity verification. Read https://myskinrecipes.com/mcp/privacy for retention and controls. Orders and payments are completed only on the ordinary Shop website.