I have a problem with this substance ` Pal-GHK , Pal-GQPR (eq. Matrixyl 3000 )` In requesting until informing the INCI NAME, it is Glycerin (and) Water (and) Butylene Glycol (and) Carbomer (and) Polysorbate . 20 (and) Palmitoyl Oligopeptide (and) Palmitoyl Tetrapeptide-7 But when I put it in the message list of the notification program The program will inform you that the data is not found, please check. What should I do?